Shipping & Delivery Policy

1. Our Dispatch Promise

At Cannaco Technologies ("we," "our," or "us"), the one who runs Florathreads, every apparel our user ("you," "your") order is handled with care.
Every item you choose is thoughtfully packed and prepared for a confident departure.
Our shipping policy ensures consistency.
We aim to make each delivery feel as refined as the product it carries.
Every package is handled with care, wrapped in intention, and sent with style.
Our process reflects the same polish and precision as our curated collection.
We deliver with the same elegance you expect from our products.

2. India-Wide Reach, Boutique Experience

We deliver to towns big and small across India without compromising on care.
Urban hubs and remote regions both fall under our well-connected delivery network.
Tier 2 and Tier 3 cities are seamlessly integrated into our shipping map.
We currently do not offer international delivery options.
Regional growth remains a key part of our roadmap.
We don’t prioritize metros over rural pockets — all pin codes matter.
Your location never limits your access to timeless apparels.

3. Packing and Processing Procedure

After your order is placed, our backend team springs into action.
We process items within one to two business days, excluding public holidays and weekends.
Each item undergoes a quality check before it's cushioned and boxed with precision.
Once your order is dispatched, an update will be sent to your registered email.
Our handling team ensures that what you saw online is what reaches your hands.
Our processing blends speed and attention — never compromising either.
When it leaves us, it leaves looking just as polished as when you chose it.

4. Delivery Timeline and Courier Collaboration

We partner with top-tier logistics firms to make sure your package travels well.
Standard delivery spans between three to eight (3-8) business days, based on your location.
While most orders arrive on time, rare delays due to unforeseen conditions may happen.
We stay transparent and update you promptly in case of interruptions.
Trust is built through communication — we keep you informed at every step.
You’ll never be left wondering; we believe in clarity over guesswork.
Reliable partners and internal checks ensure your order is in safe hands.
Our aim is timely delivery, with elegance in every mile.

5. Handling Delivery Hiccups

Missed deliveries aren’t the end — there’s still room for smooth redirection.
Couriers make up to three attempts to complete the delivery.
Please double-check that your contact and address details are accurate before checkout.
It helps to have someone available to receive the parcel when it arrives.
Orders returned after failed delivery can be re-shipped if requested.
A nominal re-shipping fee may apply in such instances.
Timely communication from your end helps us make redelivery seamless.
Help us help you — accurate delivery info ensures satisfaction.

6. If It Arrives Damaged or Goes Missing

Our team ensures every product is dispatched in pristine condition, but rare mishaps may occur.
Should your parcel arrive damaged, notify us within forty-eight hours of delivery.
Include photos for our support team to assess and resolve the issue swiftly.
Based on our review, we’ll either initiate a refund or send a replacement.
In case of lost shipments, we’ll coordinate with the courier and keep you in the loop.
Each case is reviewed carefully and with full accountability.
We treat such issues with urgency, fairness, and a solution-oriented mindset.
Your peace of mind is as valuable as the apparel you’ve chosen.

7. Packaging that Matches the Product

Not all apparels are created equal — some need a little extra love.
For fragile, luxe, or statement pieces, we use enhanced, custom packaging.
From velvet-lined interiors to structured boxes, care meets craftsmanship in our dispatch process.
Every product page highlights special shipping details, if applicable.
Delicate materials deserve packaging that protects and presents equally.
We go the extra mile when the product demands it.
You deserve a packaging experience as premium as the piece inside.

8. We’re Always Here: Delivery Assistance

Questions about delivery? Our team is always a message away.
From late deliveries to courier coordination, we're ready to assist with quick responses.
Drop us a line at cannacotechnologies@gmail.com, and we’ll do our best to resolve your concern.
Every query is handled with care and urgency.
Your shopping experience doesn’t end at checkout — we stay with you until it arrives.
Trust and transparency are the fabric of our customer service.
We believe every delivery should feel reassuring, not uncertain.
Let us know how we can help — your satisfaction stays top of mind.