Privacy Policy
1. Introduction to Our Privacy Practices
- At Cannaco Technologies ("we," "our," or "us"), the operators of Florathreads, we treat user ("you," "your") privacy as a top priority. We respect your privacy and value the trust you place in our fashion platform.
- This Privacy Policy explains how your personal details are handled when you browse or shop with us.
- We collect information to improve your shopping experience and personalize your interactions.
- All data collected is used responsibly and transparently in accordance with applicable laws.
- This policy applies to all users who visit, register, or shop from our website.
- By using our site, you consent to the practices described in this Privacy Policy.
2. Collected User Information
A. Personal Identification Details
- We collect your name, email address, phone number, and postal address when you register or place an order.
- These details help us process your purchases and communicate order updates.
- You may also voluntarily provide additional details such as birthdays for offers or preferences.
- Information is securely stored and used strictly for the purposes you’ve agreed to.
B. Order and Transactional Information
- We record order histories, payment methods (without storing card details), and delivery addresses.
- These help us ensure timely shipping and accurate billing.
- All transactional data is encrypted and handled with utmost care.
- We never store your payment details directly on our servers.
C. Device and Usage Data
- We collect technical data such as IP address, device type, browser, and time of visit.
- This helps us analyze website performance and enhance customer navigation.
- Usage patterns also inform product recommendations and promotions.
- Such data is anonymized and used solely for analytical improvements.
3. Use of Information
- We use your information to process orders, send updates, and personalize your shopping experience.
- Your preferences help us suggest relevant products and offers.
- Email addresses are used to send exclusive fashion updates, newsletters, or sale announcements.
- Occasionally, we use user behavior and order data to improve our website interface and offerings.
- Customer support queries are handled using account or order data to ensure swift resolution.
- We never use your data in ways unrelated to your shopping experience on our platform.
4. Sharing of Information
- We may share your data with trusted logistics partners to fulfill and deliver your orders.
- Payment gateway providers receive limited data necessary for transaction processing.
- Your data is never sold or shared with advertisers for unrelated marketing.
- In rare legal circumstances, we may disclose information if required by law enforcement.
- We ensure all third-party service providers meet high privacy and data protection standards.
5. Security of Information
- We use SSL encryption and advanced firewalls to protect sensitive customer data during transmission.
- Your personal and payment information is stored using strict access controls and monitoring systems.
- Internal protocols restrict access to personal data to authorized personnel only.
- We continuously review and upgrade our cybersecurity measures to meet industry standards.
- In case of any breach, affected users will be promptly notified with corrective steps.
- We take precautions at every level to prevent unauthorized access or misuse of your information.
- All customer data is handled with confidentiality across every phase of interaction.
- Your trust is vital, and we are committed to safeguarding it with technical and administrative diligence.
6. Retention of Information
- Your personal data is retained only for 8 to 12 months.
- We may retain order history and user communication for legal or customer service needs.
- Once retention is no longer necessary, your information is deleted from our active systems.
- Aggregated data used for analysis may be retained longer, but without identifying personal details.
7. Cookies and Web Tools
- We use cookies to remember your login preferences and cart activity for smoother shopping.
- Cookies also help us monitor product preferences and personalize recommendations.
- You can control cookie settings through your browser preferences at any time.
- Disabling cookies may impact certain site features and reduce your user experience.
8. Governing Law and Jurisdiction
- This Privacy Policy is governed by the laws of India, without regard to conflict of law principles.
- All disputes arising from this policy will fall under the jurisdiction of Indian courts.
- Users agree that any claim relating to data privacy must be handled under Indian law.
- By using our platform, you accept these legal provisions and jurisdiction terms.
9. Children’s Data Protection
- Our website is not designed for or intended to attract users under the age of 18.
- We do not knowingly collect personal data from children below this age.
- If we become aware of any such data, it will be deleted immediately.
- Parents or guardians may contact us for concerns regarding a child’s information.
10. User Rights and Control
- You have the right to access, update, or correct your personal information stored with us.
- You may also request account deletion or opt out of promotional emails at any time.
- All such requests can be made by contacting our support team using the email listed on the Contact Us page.
- We are committed to honoring user rights and responding to such requests within a reasonable timeframe.
- Your privacy preferences will always be respected and implemented as requested.
11. Policy Modifications and Updates
- We may update this Privacy Policy from time to time to reflect changes in our practices.
- All updates will be posted on this page with the revised date mentioned for your reference.
- Your continued use after updates implies acceptance of the revised policy.
- We recommend checking this page periodically for changes to our privacy terms.
- If significant changes are made, we will notify you via email or a notice on the homepage.
- Minor textual edits or clarifications may not be individually communicated.
12. Contact Us
Connect with us without hesitation to get the desired answers for your queries related to our Privacy Policy.
cannacotechnologies@gmail.com